Job Posting Title:
Director of Payment Services
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Hiring Department:
Procurement and Payment Services
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
40
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FLSA Status:
To Be Determined at Offer
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Earliest Start Date:
Ongoing
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Position Duration:
Expected to Continue
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Location:
AUSTIN, TX
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Job Details:
General Notes
The Procurement and Payment Services (PPS) team serves The University of Texas at Austin as a trusted partner, providing integrated procure-to-payment support, and strategically addressing sourcing, contracting, revenue generating opportunities and payment needs, while safeguarding for the highest-level of qualified and varied supplier performance. For more information on PPS, please visit: https://procurement.utexas.edu/about.
Your skills will make a difference
You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:
Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards
Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.
Purpose
To lead the transformation of payment services by modernizing manual workflows into ERP-driven processes, fostering innovation, and driving operational excellence across the university’s financial operations including: Travel Services, Independent Contractor/Tax Services and Vendor Identification (VID).
The Director of Payment Services will support a dynamic transformation of the university’s payment operations, shifting from legacy manual workflows to a modern, integrated ERP environment. This role requires a strategic thinker with a growth mindset, capable of driving innovation, fostering collaboration, and delivering operational excellence and compliance throughout the transition period.
Responsibilities
Strategic Leadership
- Champion the modernization of payment services, including the implementation of an ERP system and automation tools to streamline operations and improve process efficiency.
Payment Services Director Responsibilities
- Oversee payment systems and operations including voucher processing (VP1–VP7), direct deposits, and reconciliations. Collaborate with departments to resolve payment issues and improve workflows. Maintain University's vendor file. Perform post-payment audits. Supervise and mentor payment services staff, conduct performance reviews, and support professional development. Facilitate KPIs, dashboards, and reporting for payment operations.
Compliance
- Ensure compliance with state and federal regulations, including Texas Government Code 403.016(c)(2).
Audit
- Develop and execute internal controls to safeguard assets and ensure financial accuracy. Support various audits by internal and external agencies. Complete Open Records Requests related to payment services.
Financial Modernization Project Support
- Support system implementation and enhancement projects across DEFINE, Concur, and related platforms.
Outreach and Customer Service
- Continuously improve outreach and customer services providing compliance and process training to PPS and campus personnel.
Other duties as assigned
- Execute special projects assigned by the AVP, including policy updates and process documentation.
Required Qualifications
Bachelor's degree and eight years of experience with accounting and complex administrative functions. Five years of progressively responsible experience with accounts payable, travel programs, taxable payments for 1099/1042S reporting, and supplier management. Strong interpersonal and communication skills. Demonstrated excellent written, oral, and presentation skills and professional demeanor. Ability to collaborate effectively with cross-functional teams. Ability to work independently with little supervision. Strong analytical skills and expert level using Excel. Personnel management or supervisory experience. Ability to problem-solve and research financial inquiries. Must be able to work as part of a larger team in a fast-paced environment with constant deadlines. Ability to manage long term projects. Excellent customer service skills and ability to act as a facilitator. Experience interpreting policy and implementing procedures.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Bachelor's degree in accounting, finance, or business. A minimum of 8 years of budgeting, financial, and reporting skills. Demonstrated success in relationship management and supervision. Demonstrated ability to effectively plan on both a tactical and strategic level. Experience in an accounting/budgeting function within a higher education institution or state agency. Knowledge of University's electronic accounting documents and accounting policies/procedures. Knowledge of HR/payroll transactions, costing allocations, and process workflows. Demonstrated knowledge with DEFINE, FRMS, and JAGGAER as well as commonly used business applications at the University of Texas at Austin (Workday, COGNOS, MS Power BI, Smartsheets).
Salary Range
$150,000 + depending on qualifications
Working Conditions
- Standard office
- Hybrid work available
Required Materials
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
